Anticipated Start Date ASAP Employer Company Name Decore Hotels Position Details Number of Positions Available 1 Position Type(s) Full-Time Position Duration Permanent Staff Accommodation Yes (subject to availability) Wage Range $17 Hourly Job Overview As a Front Desk Agent your duties will include, but are not limited to: · Handling all arrivals and departures in a fast, efficient, and friendly manner · Taking and managing reservations by telephone, email and third party · Dealing with guest requests, inquiries, and complaints swiftly and professionally · Working collaboratively across departments to ensure the best possible guest experience. · Maintaining a constant focus on providing the best experience possible for our guests · General administrative and clerical duties including basic accounting, data entry, cash handling, filing, photocopying and shredding. · Thorough understanding of hotel policies, procedures, rates, and packages · Offering advice and guidance on local attractions and amenities to guests Perks & Benefits Competitive wages Seasonal completion bonus Team member discounts Medical/dental insurance Life insurance Corporate events Use of amenities, including gym and pool Family rates Activity & fitness program Education & training opportunities Refer a friend bonus Designated vacation schedule Subsidized accommodation Position Requirements English Fluency Level required for position Intermediate Job Requirements Minimum 1 year customer service experience Valid work permit, permanent residence status or citizenship and currently residing in Canada Basic proficiency in IT equipment and Microsoft Office Excellent written and verbal communication skills · Fluency in English is essential, and a second language would be an asset · Strong focus on providing and contributing to an exceptional guest experience High school diploma or equivalent Previous front desk or guest services experience an asset Must be prepared to work early, late and weekend shifts of 8 hours Application Details How to Apply Email Contact Details Send resume, 3 pages or less, to: Email: hr@decorehotels.com Documents Required Resume
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