FAIRMONT
 
Jasper, AB
Full-time
Job details
Job type
Full-time
Company Description

Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.


Job Description

Outlet Manager

At Fairmont Jasper Park Lodge, exceptional service and flavors are the hallmarks of every dining experience. As the Restaurant Manager, your leadership and passion for guest service will drive outstanding operating results – and ensure the venue is both a preferred dining destination and workplace.

What is in it for you:

Subsidized staff accommodation provided on-site for full time status
Duty meal in our newly renovated staff cafeteria
Competitive extended benefits package including medical, vision and dental for full time permanent status
Employee Travel Program
Comprehensive Wellness Platform (LifeWorks)
Discounts on food & beverage/fitness centre/spa/golf
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
What you will be doing:

Reporting to the Assistant Director Food & Beverage, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service
Follow departmental policies, procedures and service standards
Recruit, train, manage, mentor, lead and develop your supervisors and colleagues
Effective performance management through focus on colleague development training, problem resolution, maintain up-to-date records on performance and audits, attendance, grooming, service deficiencies, schedules, labour costs/payroll, and late/absenteeism
Working closely with Food and Beverage Trainer/Recruiter to ensure all Standards manuals are present and up-to-date, job task checklist are completed, and all the Standard Operating procedures are taught and followed
Supervise and support employees while ensuring service standards are maintained
Maintain a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows
Exhibits an entrepreneurial attitude towards the restaurant’s operation
Constantly seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management and being able to take risks
Responsible for scheduling and daily payroll reporting
Ensure constant focus on the venue's goal
Assist to ensure the venue is managing within set budget guidelines
Ensure cleanliness and safety of the venue
Act as a liaison between venue staff and other departments
Ensure department holds regular communication meetings
Perform line duties as required
Working in a very fast pace environment
Actively participate in ongoing learning opportunities and enhancing your skills, abilities and professionalism for personal growth.
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
Follow all safety and sanitation policies
Other duties as assigned

Qualifications

Your experience and skills include:

Minimum 3 years’ experience as a Leader in a fast paced high end restaurant required
Excellent beverage and wine knowledge is required
Previous point of sale system experience required
Experience with Unionized environment an asset
Computer literate in Microsoft Window applications required
University/College degree in a related discipline preferred
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Your team and working environment:

Fast-paced, upscale, luxury hotel
Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
Hospitality employees worldwide making this a great place to develop lifelong connections

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo!