Host/F&B Support Staff - Jasper Sawridge Inns and Conference Centres - Jasper, AB The position: The Sawridge Inn and Conference Centre (Jasper) is currently accepting applications for the role of Host/F&B Support Staff. Reporting to the Service Leader, the Host will provide our guests with genuine hospitality. The Host will take dining reservations, organize the seating arrangements, greet and seat our guests, and serve beverages in an efficient and consistent manner, while maintaining a positive and cooperative attitude and a SMILE. Responsibilities (include but are not limited to): Take reservations either in person or over the phone Organize seating arrangements for the day/evening Complete all cash and credit card transactions for the guest Responsible to balance the register at the end of the shift Act as a liaison between the kitchen and the serving staff Responsible for the maintenance and cleanliness of the service area Responsible for room service Perform opening/closing and side duties as per the shift checklist Promoting a "No Problem Service" environment be energetic and enthusiastic; enjoy customer service and working with the public be knowledgeable about the food and spirits menus to be able to assist the serving staff responsibly serve alcohol utilizing skills and knowledge received from the Proserve training maintain a safe and sanitary work environment and the cleanliness of the area acknowledge the guest in a timely and efficient manner and in accordance with established company policies perform well under pressure in a fast paced and sometimes challenging environment be accurate in preparing and collecting bills Qualifications: High School Diploma or equivalent Excellent Communication and Customer Service Skills Must speak fluent English, additional language an asset Proserve (responsible service of alcohol) certification (can be obtained online) before start of co-op term Ability to handle money Desire and ability to increase knowledge in the Food & Beverage and Customer Service field Ability to stand for extended periods Ability to lift a minimum of 10 pounds
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