Restaurant Manager Dana Hospitality - Jasper, AB Dana Hospitality is a Canadian owned food service provider that focuses on transforming the food service experience, every day. We are passionate about cooking from scratch with local ingredients to create exceptional cuisine. We are looking for a Restaurant Manager to join our team in Jasper, AB . This is a pivotal role within our team and the successful candidate will be looking for the opportunity to engage our customers, wowing them with our culinary offerings and hospitality, and motivating staff to go above and beyond for our guests The position will… Cash handling; inputting orders and receiving payment, adjusting inputting errors, complete till reads/counts, deposits, cash/coin management, input financial information into reporting systems, and analysis of unit financials Create a positive guest experience by delivering a high level of service while ensuring all staff members engage guests and exceed service expectations Manage the daily operation of the unit; creating a master operational schedule, scheduling and coordination of staff schedules, and training staff on each station and expectations of performance Lead a competent team of staff; ensure proper staffing levels (recruiting, interviewing, and hiring), training, coaching, problem resolution, developing and mentoring, and addressing any concerns to create a positive work environment Handle administrative duties such as entering payroll information, performing feedback sessions, on-boarding new team members, budgeting, and finance management See things from the customers perspective to understand how the restaurant is perceived and use that knowledge to improve offerings and drive sales Provide ongoing performance feedback to staff, and set employee and unit goals and objectives, and assist employees with achieving those goals Maintain and demonstrate professional work ethics, moral integrity and a positive attitude at all times Ensure compliance with the brand and Dana Hospitality Policies and Procedures and standards as well as food safety and quality standards Other duties as assigned to meet the needs of the business The competencies and qualifications needed… 3 – 5 years experience working as a restaurant manager Computer proficiency (MS Office – Word, Excel and Outlook) Detail oriented with excellent analytical and problem solving skills Strong organizational and time management skills while being able to work under pressure and meet tight deadlines Superior customer service skills with the ability to calmly diffuse situations and provide an exceptional customer experience Excellent verbal and written communication skills Ability to work a flexible schedule to meet the needs of the restaurant, including working evenings and weekends, as required Apply... To apply to this position please submit a copy of your resume. Dana Hospitality LP. is an equal opportunity employer. We would like to thank all applicants for their interest. Only those applicants under consideration will be contacted. For additional information on our organization, please visit us at www.danahospitality.ca. Dana would like to hear from all interested candidates; accommodations are available throughout the recruitment process and the duration of employment. To discuss your needs please contact Alex Barrett, HR and Recruitment Coordinator, at 905-829-8476 ext 257. Job Type: Full-time Required experience: Restaurant Management: 3 years
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